COVID-19 Business Support

Redcar and Cleveland Visual Border

The Government has made special provision for the anticipated impacts of COVID-19 by funding a series of support measures. More information is available below.

Please follow us and Redcar and Cleveland Borough Council on Twitter and Facebook for advice and information about support as it becomes available.

Business Redcar | Cleveland

Twitter: twitter.com/BusinessInRC

Redcar & Cleveland Borough Council

Facebook: facebook.com/redcarcleveland

Twitter: twitter.com/redcarcleveland

Support for businesses affected by COVID-19

We’ve already received information from over 1400 local businesses as part of the Business Rates Relief Grant Scheme. If you haven’t been contacted the Council about this scheme please complete and return the form below along with a copy of your latest bank statement for your business to businessrates@redcar-cleveland.gov.uk

Annex B Form

If you have already been contacted by the Council or have already completed the Annex B form, you do not need to take any further action. 

​We’ve received over 1400 responses to the Small Business Rates Relief Grant Scheme and are working to process these as quickly as possible. Funding is due to be released by Government soon as we will get payments out to business as soon as we can. If you’re an eligible business owner and you haven’t submitted your information or you need to get in touch with the team but do so using the information below. 

The Council have sent out letters to businesses who are eligible for Small Business Rates Relief or are in the Retail, Hospitality and Leisure Sectors to set out how we will be paying the grants of £10,000 and £25,000 that were announced by Government.  Businesses will be asked to provide us with a copy of their latest bank statement showing their business account number, sort code, name and address.  If your business falls into this category and has not received a letter from us by 27 March, please email businessrates@redcar-cleveland.gov.uk

Amended business rates bills will be sent to all businesses qualifying for Small Business Rates Relief or Retail, Hospitality, Leisure and Nursery businesses in the coming days.  Any business falling into these categories that has not received a letter should contact the Council on 01642 774774 or email businessrates@redcar-cleveland.gov.uk

If you are registered with the Council as being eligible for Small Business Rate Relief we have sent a letter from our Business Rates Team to your business premises or nominated billing address.

The Council will be paying grants to eligible businesses directly into businesses bank accounts.  Please can you provide a copy of your latest bank statement (used for your business) containing your bank account, sort code information, name and address and if you are VAT registered we also need your VAT registration number and email this information to businessrates@redcar-cleveland.gov.uk.   A screen print from your smart device or a scan of the bank statement will be acceptable and our team will be in touch shortly to follow up.  

If you think or suspect you’re not registered as being eligible for Small Business Rate Relief 
you need to email immediately BusinessRates@redcar-cleveland.gov.uk highlighting you think or you know you’re not registered for Small Business Rate Relief and need to register with the Business Rates Team to enable you to access the Government grant support available.  Please include in this email your name, business name and address and if you are VAT registered we need your VAT registration number – then someone from team will get back to you to follow up.  

Any other business, whether self-employed or larger businesses not in the retail, hospitality, leisure & nursery sectors with queries relating to the COVID-19 support available should contact the Tees Valley Combined Authority by email at support@teesvalley-ca.gov.uk or ring 01642 662777.

If your issue cannot be addressed via any of these routes please email business@redc​ar-cleveland.gov.uk and we will investigate and get back to you.  ​

Support for businesses in the cultural sector

Arts Council England have released information on the emergency measures and funding they have put in place for organisations and individuals working in the cultural sector.

For more information about the emergency measures and the funds visit: https://www.artscouncil.org.uk/covid19

Full information on the guidelines and timelines for each of the funds will be released on 30 March. People will need to register on their grant system Grantium by 3 April.​


National measures


National guidance for businesses and employers

The Government has released official advice for businesses and employers in covering financial support and relief in paying statutory sick pay (SSP), business rates relief thresholds, small business grants, business interruption loans, and insurance.

Please visit the Business Support website set up by Government for more information and guidance for businesses and employers: https://www.businesssupport.gov.uk/coronavirus-business-support/

Read more about COVID-19: support for businesses


Bank of England measures

Read more about the Bank of England measures to respond to the economic shock from COVID-19​.


Cases/suspected cases of COVID-19 – guidance for employers

In the event that a business has a confirmed, or suspected, case of COVID-19.

Read more about COVID-19: guidance for employers


Cleaning, disinfecting and waste disposal in non-healthcare settings

The Government has released hygiene guidance for individuals, households, and businesses.

Read more about COVID-19: cleaning in non-healthcare settings


Advice on business taxes

If you’re concerned that your business will not be able to cover payment of taxes as a consequence of COVID-19, you can access advice via the Tax Helpline.

Tax Helpline

Phone: 0800 0159 559

Read: Tax helpline to support businesses affected by coronavirus (COVID-19)


Advice for food businesses

If you are thinking of diversifying your food business by providing a take-away option, deliveries, or pre-made meals that consumers can reheat from home, you may need to change the way you work.

You might need to put in additional controls, or provide additional advice to your customers. Please contact the food team on 01287 612406 or email using food_team@redcar-cleveland.gov.uk  where they will be more than happy to provide you with advice to protect your customers.

You can also get useful information on line from the Food Standards Agency at www.food.gov.uk


Employment rights and advocacy (ACAS)

Employers should consider some simple steps to help protect the health and safety of staff.

Read the Coronavirus advice for employers and employees


Banks and finance


British Business Bank

The ‘Coronavirus Business Interruption Loan Scheme’ (CBILS) will temporarily replace the Enterprise Finance Guarantee (EFG), becoming available over the coming weeks. It will operate in a similar way to EFG and be provided by the British Business Bank, but will offer more attractive terms for both businesses and lenders, with the aim of supporting the continued financing of UK businesses during the COVID-19 outbreak.

Read more the Coronavirus business interruption loan scheme – temporarily replacing the Enterprise Finance Guarantee scheme


Public health

For the latest health advice, please contact the NHS.

NHS 111 – About coronavirus (COVID-19)


Overseas travel

As countries respond to the COVID-19 pandemic, including travel and border restrictions, the FCO advises British nationals against all but essential international travel. 

Foreign travel advice


National Business Support Helpline

As part of the 2020 budget, the government announced special financial support and advice for businesses at risk of trading or financial disruption. This service can provide advice for cashflow issues, credit, employment matters, business rates, and many other business continuity issues.

National Business Support Helpline

Phone: 0300 4563565


Business Support Helpline website


Business support organisations

Business Events



Mobile App Development Workshop

Read more



Teesside Expo 2020

Read more

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.