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Accessibility

The team behind this website hope that, whoever needs to use it, can do so easily.

As the producers of Between the Tides, Redcar and Cleveland Borough Council believes that access to arts, events and culture is for all and that accessibility should be woven in to how we produce all of our events.

If you do come across anything that you feel could be more accessible, or would like to make any suggestions to improve the site from an accessibility point of view, please get in touch with us at events@redcar-cleveland.org.uk

We believe in conversation! Please feel free to email us for information in alternative formats.

Our site is almost entirely paved, allowing full access to wheelchair users. Our beach activity is also accessible with the Council’s three new beach wheelchairs.

Two Hippocampes and one Debug wheelchair are available along with a hoist to facilitate people’s transfer onto them. They can be hired free of charge from the Northern Renewable Centre. 39-41 Esplanade, Redcar TS10 3AG. Call 07729 751561 to book. They can be used by both children and adults.

All of our main walk-ways are step-free, or have step-free access to ensure that all of our visitors have the same experience.The site is quite large, so we would recommend using a walking-aid if you usually would. Information around Redcar’s Shop Mobility scheme can be found here at DC Mobility. We have a large amount of seating dotted around the Town Centre site to ensure that there are spaces available to everyone to sit and rest.

There is a fully accessible Changing Places toilet at Tuned In!

At our Kirkleatham site, there are picnic benches close to the Luminarium. Accessible toilets will also be available. When the museum is open, visitors to Luminarium are welcome to use the accessible toilet on the located on the ground floor of the museum. There is no emergency cord. This toilet is not RADAR key operated.

BSL

Much of our programme is BSL interpreted or highly visual and therefore accessible to d/Deaf and HOH audiences, as well as non-English speakers. Individual BSL interpretation can be found on the individual show information.

Personal Assistant/Carer Tickets

PA/Carer tickets are free for visits to the Luminarium and Big Little Gigs.

Relaxed Peformances

Much of our programme of outdoor theatre, performances and creative activity is relaxed, owing to the fact that it is specifically performed for the outdoors.If you require a quiet space, or a space away from crowds, please ask any of our festival staff and we’ll be happy to assist

Children & Babies

There are baby changing facilities at TunedIn and the Library as well as many cafes & restaurants in Redcar. At Kirkleatham, baby changing facilities are located in the accessible toilet in the Pavilion–please ask a member of staff if you need access to this. Alternatively, baby changing facilities are available in the male, female and disabled toilets located near the onsite café. Look out for venues with Breastfeeding Welcome signs across the town. These include TunedIn, the Library and Kirkleatham Museum & Café as well as many cafes & restaurants in the town centre.

Christmas 2024

Learn More.

Wellbeing Walks

Our FREE guided walks are run by friendly, experienced Walk Leaders. A great way to meet new people and improve your health and wellbeing. Learn More.

Enjoy Events

Dec

21

Christmas Crafts & Santa Visit

Read more

Dec

21

SOLD OUT Santa's Grotto at Saltburn Cliff Tramway 2024

Read more

Dec

22

SOLD OUT Santa's Grotto at Saltburn Cliff Tramway 2024

Read more

Board Information

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.

Our full GDPR and Data Processing policy for customers can be found by following this link: Link to GDPR Policy